Position: Housekeeping Supervisor

Job Summary:

We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team. The ideal candidate will have a strong background in housekeeping operations and be able to lead a team to ensure our guests' rooms and public areas are maintained to the highest standards of cleanliness and comfort.

Key Responsibilities:

- Oversee the daily operations of the housekeeping department, including room cleaning, laundry, and public area maintenance.

- Train, mentor, and supervise housekeeping staff to ensure they are providing efficient and effective service.

- Conduct regular inspections of guest rooms and public areas to ensure they meet our standards of cleanliness and presentation.

- Monitor and maintain inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels.

- Collaborate with other departments, such as front desk and maintenance, to address guest requests and resolve any issues.

- Develop and implement cleaning procedures and schedules to ensure efficient and thorough cleaning of all areas.

- Conduct performance evaluations and provide feedback and coaching to housekeeping staff.

- Adhere to all health and safety regulations and ensure the department is in compliance at all times.

- Handle guest complaints and concerns in a professional and timely manner.

- Assist with budgeting and forecasting for the housekeeping department.

- Participate in regular meetings and training sessions to stay updated on company policies and procedures.

Qualifications:

- High school diploma or equivalent; Bachelor's degree in hospitality or related field preferred.

- Minimum of 2 years of experience in housekeeping operations, with at least 1 year in a supervisory role.

- Excellent leadership and communication skills.

- Strong attention to detail and ability to maintain high standards of cleanliness.

- Knowledge of cleaning products, techniques, and equipment.

- Proficient in Microsoft Office and other relevant software.

- Ability to work flexible hours, including weekends and holidays.

We offer competitive salary and benefits packages, as well as opportunities for growth and development within the company. If you have a passion for providing exceptional service and leading a team to success, we encourage you to apply for this exciting opportunity at Valero Grand Suites by Swiss-Belhotel.